This Privacy Policy explains how [Coinsurf Legal Entity Name] (“Coinsurf”, “we”, “us”) collects, uses, shares, and protects personal data when you use the Platform, websites, apps, or interact with us.
Controller: [Coinsurf Legal Entity Name], [Registered Address], [Country]. Contact: [privacy@coinsurf.com] • [support@coinsurf.com] • [Postal address].
Definitions: Listing (accommodation/experience offering), Host (Member who publishes Listings), Guest (Member who books/uses Host Services), Member (any registered user).
If you disagree with this Policy, please do not use the Platform.
We collect data you provide, automatically collected data, and data from third parties.
2.1 Information You Give Us: Account data, profile & Listing data, ID verification, communications, payment/billing (via processors).
2.2 Information You Choose: Optional profile fields, address book, surveys/forms, promotions, forums.
2.3 Automatic: Device/usage data, cookies/SDKs, diagnostics.
2.4 Third Parties: SSO providers, fraud/verification partners, integration partners, analytics/marketing partners, reviews.
2.5 Sensitive Data: We do not intentionally collect unless explicitly required; explicit consent or lawful basis needed.
3.1 Provide, Improve & Develop Platform: enable features, accounts, bookings, payments, communications, analytics, support.
3.2 Trusted & Safer Environment: detect/prevent fraud, verify IDs, background checks, enforce Terms, resolve disputes, automated restrictions if needed.
3.3 Marketing & Communications: newsletters, promos, ads (with consent or opt-out). Referral/reward programs. Opt-out via Settings.
3.4 Taxes, Compliance, Enterprise Programs: handle occupancy taxes, enterprise/work bookings.
3.5 AI/Model Training: Default stance — no training on user content without explicit consent/opt-out.
When transferring internationally, we use SCCs, UK IDTA/Addendum, TIAs, or other safeguards. Contact us for copies.
Retention depends on purpose: account data (active + [X] months), content (until deleted + [X] months), logs ([X–Y] months), billing/tax ([X] years).
Data is anonymized/deleted when no longer needed.
Rights include access, rectification, deletion, portability, restriction/objection, withdraw consent, avoid automated decisions. Request via privacy@coinsurf.com or Settings.
Region-specific: GDPR (EU/UK), CPRA (California, incl. GPC honor, Do Not Sell/Share link), LGPD (Brazil), PIPEDA (Canada).
Measures: encryption in transit, access controls, MFA, secure development, backups, incident response. No method 100% secure; use strong passwords + MFA.
Platform not directed to under [13/16]. If data collected inadvertently, we will delete.
If used, we will explain logic, rights to review, contest, and human intervention.
Links to third-party services follow their own policies.
We may update the Policy; material changes notified with at least 30 days notice where required.
Coinsurf — Privacy Team
Email: privacy@coinsurf.com
Address: [Insert registered address]
Unresolved concerns: contact local authority.
Appendix A — Cookie Policy: categories, purposes, controls, vendors, retention.
Appendix B — Sub-processors: published list at coinsurf.com/legal/subprocessors.
Appendix C — California Notice: categories, sources, purposes, disclosures, Do Not Sell/Share link, retention, non-discrimination.
Appendix D — Data Processing Addendum (DPA).
Appendix E — Regional Addenda (optional, per country).